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New Contributor
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Internet out all night. Now all day.
It sure what I am paying for anymore. Internet out all night. Now all day. This seems to be a once a week occurrence with no explanation and ZERO customer service. The voice mail response is downright rude that you would dare to try and speak to a human being.
Darkatt
+2 more
Honored Contributor
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WiderMouthOpen
+6 more
Esteemed Contributor III
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What area are you in? What model modem do you have? Do you lose all the lights on the modem?
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7th_Grouper_ret
New Contributor
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I live in the Florida pan handle, internet was out all day yesterday and night, coming back sporadically, same all day today with warnings on the app giving you hope the internet will be restored in a couple of hours, only to receive an update saying a couple of hours more, again and again. Cox should prorate your payment to discount the time the internet is out or compensate custumers affected in some way. My kid is happy he doesn't have to do his school work online but is falling behind schedule.
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