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Darxjedi

New Contributor II

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Internet loss every day

I lose internet every single day for a few minutes ever since upgrading to panoramic wifi. It wasn't a huge problem, although very annoying, until today when it cut into my wife's job teaching online, costing her money for that class.  I never would have switched if I knew this was going to happen.  

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Bruce

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Honored Contributor III

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Are you losing your household connection to the Internet or just WiFi?  Could you hard-wire to the router?

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Darxjedi

New Contributor II

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The entire router resets, and I am hardwired in

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Bruce

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A router shouldn't reset unless instructed, such as by you or a software update.

What's the make/model of your previous modem & router?

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Darxjedi

New Contributor II

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I don't know specifically.  It was an Arris.  I upgraded to gigablast, so they sent me the new gateway since it's the only one that works with that plan

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Anthony_carmine

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This is happening to me currently I have gigablast and the router light all of sudden starts blinking orange and green

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