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npaquet72

New Contributor II

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6 Messages

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INTERNET DOWN...AGAIN!

Cox is simply the worst. My internet goes down minimally every week sometimes as many as three times a week for three to four hour periods. The funny thing is as I pulled in my condo complex their was a Cox truck parked in our parking lot but it was an hour before the Internet went out. I honestly think Cox is turning off our Internet for planned periods of time. 

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StephanieS

Moderator

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751 Messages

npaquet72

 

I'd be more than happy to investigate this for you.  Please send me an email to cox.help@cox.com and include your full name and address along with a link to this forums discussion.

 

StephanieS

Cox Support Forums Moderator

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npaquet72

New Contributor II

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StephanieS

Moderator

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751 Messages

npaquet72

 

Hi, please delete your forums post that contains your address.  You've posted your address on a public platform.  Please send me an email at: cox.help@cox.com.  Thanks. 

 

StephanieS

Cox Social Media Support Specialist

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CurtB

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StephanieS wrote:

please delete your forums post that contains your address.

Op should edit their post to remove personal information, but he/she can't delete it.

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npaquet72

New Contributor II

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6 Messages

Op doesnt see option to delete post, directions?

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