Intermittent internet

So, what exactly seems to be the problem with the internet. This is the third time in the past week and a half that the internet is out for over half a day. Why? 

Personally I have struggled with the cost of the service plan. Then not to have service for a period of time… makes it even more frustrating. 

I know I am not alone in the frustration. Everyone affected will be frustrated. Restitution for a lack in service would be nice for all those affected is what I am implying. It’s difficult to pay such a high price for a service that seems to be mediocre at best right now. My internet speeds have GREATLY dropped since all this has begun.