Service constantly cutting out

Yeah same here , I was paying for the 500mbps and I was constantly lagging it only started this year tho idk why , now I just switch to the 1 gig to see if that’s the problem but it seems like it’s still doing the same thing I don’t think upgrading to the 1 or 2 gig is gonna save it so it’s probably and I’m telling you know btw they gonna blame it on weather and node that everyone is using and all the channels being congested so it’s either best to call a tech and ask for a free service cuz they gonna charge you if they can’t find anything and ask them if they can check everything and make sure to stress run everything to see if it disconnect but make sure to run it and make sure they see it