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fernando1110060

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Is there a way to cancel my subscription to cox but keep the WiFi for free ?

Yeah I’m constantly lagging and I don’t want to pay for this month or the ongoing month so I wanted to know if I could cancel but keep the WiFi since yall don’t know how to keep customers happy 

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LisaH

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Hi.

I apologize for any inconvenience, but there is no way to cancel your internet service and keep the Wi‑Fi active. The Wi‑Fi service is dependent on an active internet subscription, so once the internet service is disconnected, the Wi‑Fi will no longer function as well. - Lisa, Cox Support Forums Moderator



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fernando1110060

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@LisaH​ yeah nah , since my WiFi has been lagging out and constantly kicking me off my work ima need yall to give me a free year of WiFi so that’s the only way (paying for 1 gig and still having the same issue with the 500 Mbps ) 

(edited)

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