Visitor

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1 Message

Constant Internet Outages

I live in the Scottsdale, AZ area and this past week there have been constant service outages with no long lasting solution. Is anyone else experiencing this issue? This is becoming unacceptable, especially considering how much the services charge. Does anyone have a recommendation to Internet alternatives? I’ve had cox for over 3 years now, but this may push me to switch. 

Moderator

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2.4K Messages

Hello. I can certainly understand your concern with loss of service. Please feel free to email us at cox.help@cox.com, and we will be more than happy to look into this concern for you. 
-Allan

Visitor

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1 Message

My internet has been out for almost 24 hours so I feel your pain. Looking for new service providers now as well. 

Moderator

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869 Messages

I'm truly sorry you've been without service.  We want to look into this for you. Please email us with your address at cox.help@cox.com

 

Thank you.
-Nichole

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