Visitor

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2 Messages

Cell Phone Service in Phoenix

Cell phone service completely out Monday 8/17. No notice from Cox? And 2- service seems different since it came back

Moderator

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395 Messages

Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and we would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!


-Julian

Visitor

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2 Messages

@JulianN​ that doesn’t answer my question 

(edited)

Moderator

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395 Messages

Apologies, but without your account information anything I inform you of would be speculation. We're unable to go private on this platform for you to share account information. This is why I request for this to continue via email. Our teams will remain available 24/7 when you're ready. Thank you! 

-Julian