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savogel

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Horrible Resolution for Superbowl

The game started well with normal 1080 resolution but from halftime on it was absolutely horrible. So blurry I couldn’t see the football. Why such poor performance?  Who is responsible?  

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maravalled

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Same here in San Diego. From halftime I was not able to watch the SB. I bet if I call the customer care they will tell me is not their fault 

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DannyS

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savogel, we were not made aware of any concerns during the game.  If concerns remain, try power cycling the equipment by removing and reconnecting the power cables.  Then check all coax and HDMI cables for security.  If this does not help and concerns remain, email us at cox.help@cox.com for assistance.

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