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New Contributor
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2 Messages
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Hello,
We have been having problems with high latency and I am wondering if anyone can help me out. I can show traceroutes or anything that you guys might want to see.
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Zurq
Contributor II
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I am getting packetloss, and high ping spikes, too. I have been in contact with them via email for a while and have not gotten close to any fix, switched modems, routers, ethernet cables, splitters. You name it, I have done it. Had over a dozen techs and linemens to tell me there is no issue. Kinda sad, from my experience, you are just going to have to keep contacting them, and we might just have to accept that this will be our experience with cox, till they acknowledge this is a real issue.
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