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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Visitor
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1 Message
So, I upgraded yesterday to a higher speed, lower monthly payment, but I still did not had any internet connection. Happens to be that I had to buy a separate “WiFi” package connection at 10$ extra! I found out that this evening, and I still don’t have any internet connection! That’s ridiculous Cox-Spectrum
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WiFi and internet service
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Help!
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ION channel not available
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Updating payment information
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WiFi and internet service
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Help!
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Updating payment information
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Hurricane Isaias
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HeatherS
Moderator
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dejansusakreferee, I apologize it took so long to clarify what was needed for the changes to your account. There are several options to reach us for account-specific support. I will list them below for you.
→ Chat with us instantly at spectrum.net/Chat
→ Send a message for a quick reply on Facebook at https://www.facebook.com/spectrum
→ DM us on X @Ask_Spectrum https://x.com/Ask_Spectrum
→ If you need more help, contact us at https://www.spectrum.net/contact-us
-Heather
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Darkatt
+2 more
Honored Contributor
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WiFi is provided by hardware, wither customer owned, or rented from Cox.
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