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New Contributor
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For
For the past two night, internet outage. This is affecting working from home, school work, my cameras, and security system. I hate to leave cox, but it is looking like I will have too. One day understandable, but multiple at key points of the day!!!!
Allan
Moderator
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Hello. I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com and we will look into this issue on your behalf.
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azolivas
New Contributor III
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I am equally frustrated. I have been a fox customer for 20+ years and these daily service interruptions are beyond frustrating. Cox expects us to continue paying full Price for less service. I have never considered using a different provider but Verizon is looking good right now. It would be sad to no longer be a Cox customer after 20+ years but the cards have been dealt and they forced this hand.
Cox, if you are reading this , please do something to appease your most loyal customers. Do not treat us like this. Make things right.
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azolivas
New Contributor III
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I am right there with you. I have been a Cox customer for over 20+ years but now I think it's time to switch providers. This is extremely frustrating and Cox expects us to pay full price for 1/4 service.
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