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New Contributor
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Equipment setup request
Trying to setup internet and when I go to activate is says, "hmm, we can't find your equipment setup request". How do I request equipment setup?
Bruce
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Honored Contributor III
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Someone forgot to register your self-install. Call or email Cox to initiate it. Also, if you're installing a telephone modem (eMTA), mention it for their required Verification Process.
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