Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
Hello everyone. I'm having some trouble enabling MoCA Privacy on my new cable modem from Cox. I can see on the configuration page that privacy is disabled:

However when I click Edit there is no option to enable privacy:

On my old Arris modem there was a checkbox to enable privacy which allowed you to put the PIN for your MoCA devices. Any advice? I would rather not install a PoE filter since the cable enters the house at a difficult to reach area... I also talked to phone support who said I should talk to Techincolor, but their support page says that the service provider will support the device in the U.S.
Thanks in advance!
Discussions
•
Updated
3.8K
0
0
0
Still missing most channels
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
Connection Issues After Isaias
Discussions
1
0
Still missing most channels
Discussions
1
0
Payment
Discussions
1
0
Lack of hotspot setting
Discussions
1
0