New Contributor
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3 Messages
email account
I am not able to successfully set up my IMAP cox.net email accounts in Outlook.com. I get an SMTP error message when I use either outgoing port numbers 587 or 465. The incoming mail settings seem to work fine. I also have those accounts successfully set up in Outlook 2016 and Outlook for Android. Has anyone else encountered this problem and successfully resolved it?
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bearone2
Contributor III
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1.5K Messages
delete the account, re-create with auto setup.
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AMahan
New Contributor
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1 Message
I am having the same issue. I have tried multiple times using the Outlook auto-setup as well as the manual way through the control panel ( create new profile). This is on a brand new Win 10 with Outlook 2016 (365)
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JonathanJ
Former Moderator
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1.9K Messages
Please check the link and let us know if it helps www.cox.com/secureemail.
Jonathan J
Cox Moderator
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