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Frank_Stevens

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email account

I am not able to successfully set up my IMAP cox.net email accounts in Outlook.com.  I get an SMTP error message when I use either outgoing port numbers 587 or 465.  The incoming mail settings seem to work fine.  I also have those accounts successfully set up in Outlook 2016 and Outlook for Android.  Has anyone else encountered this problem and successfully resolved it?

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bearone2

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delete the account, re-create with auto setup.

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Frank_Stevens

New Contributor

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I've done that several times with no success.  It doesn't like the SMTP server settings.

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bearone2

Contributor III

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465 ssl,/587 tls, authentication,etc?

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AMahan

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I am having the same issue. I have tried multiple times using the Outlook auto-setup as well as the manual way through the control panel ( create new profile). This is on a brand new Win 10 with Outlook 2016 (365)

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JonathanJ

Former Moderator

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1.9K Messages

Hello,

Please check the link and let us know if it helps www.cox.com/secureemail.

Jonathan J
Cox Moderator

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