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I have an Arris Surfboard 8200 modem and pay for Gigablast service in the New Orleans area. My modem shows a blue light for bonded downstream, but green light for upstream. Modem status shows 4 upstream bonded channels with power all 45.5 dBmV or greater. Is the upstream light staying green instead of blue because of a line issue, or is it because DOCSIS 3.1 upstream is not supported yet in my area?
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WiderMouthOpen
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Esteemed Contributor III
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I don't think New Orleans gets upstream OFDMA(DOCSIS 3.1) which is needed for the blue upstream light. Hopefully soon.
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