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New Contributor
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DOCIS 3.1 Voice Modem Charge
I currently have the Cox Gigablast internet + phone service (no TV). I also have a Cox Panoramic WiFi modem/router.
I am in the process of purchasing a WiFi 6, Tri-Band router to replace the Panoramic router. My question, then, is: Will Cox charge me a monthly fee for a DOCIS 3.1 data/voice modem (TM3402?) if I return the Panoramic WiFi that I am currently renting, since I will no longer need its WiFi component.?
Thanks!
Bruce
+4 more
Honored Contributor III
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No charge. If Cox requires equipment for landline service, Cox must freely loan the equipment to you. Just don't lose it or...cha-ching!
The Solution Store will issue a standalone telephone modem (eMTA) or if the Solution Store doesn't have an eMTA, they'll probably freely loan the Pano but provision as telephone-only.
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