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mjdallman

Visitor

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1 Message

Data usuage

Can you help me troubleshoot why I’m over my data limit? I’ve never gone over, never really close. And it’s mostly in “other” category

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J

JulianN

Moderator

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420 Messages

Hello. I understand how data usage overages can be concerning. We'd be happy to assist. Please email us at Cox.Help@cox.com with your full name, complete street address, Cox pin, the details of your concern and a link to this post. We look forward to receiving your email so that we may assist you. 
-Julian

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NoUseForAName

Visitor

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9 Messages

@JulianN​ I've emailed the same issue to cox.help@cox.com and have not received a response. 

(edited)

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NicholeC

Moderator

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879 Messages

Hi mjdallman,

 

 

I sincerely apologize that you're awaiting a reply. We will locate your email shortly and assist.

 

Thank you.
-Nichole

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