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so I had my internet drop out check app no outages look at billing nothing back owed look for phone number to speak to a real person nothing, all app tech support is ai bot Googled the number called took 2 minutes to get someone real then he HANGS UP ON ME!!!! This is unacceptable so called back and then can't get anyone system tells me there's an outage and and no option to speak to anyone real wow absolutely garbage
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Poor internet service
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Lack of hotspot setting
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Reapeating connectivity issues
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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Tv upgrade to HD
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Cox bill wrong
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RobertS1
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Hello there Jayman01576, I apologize that you didn't have a positive experience. We truly value our customers and want you to always feel that way. I want to help make this right. If you would like reach out to us directly with your name and address so that I can take a look.
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