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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor III
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15 Messages
Closed
The worst experience of service here never really care bout the customer! Mabey they reward the staff for being non helpful and being avoidant ! They get a raise for non helpful and we get bread crumbs only way that could got away do many of the same over and over again ! Wasted a month on you no more
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Pro Connect Charges
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They don’t care
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Outages
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Worst Service Ever!
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I have no service
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Pro Connect Charges
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Billing cycle
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Package site
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Bills
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Internet outage 24 hrs
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msmelealyn
New Contributor III
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It’s like this when they accountable for error it’s a narcissist relationship bunch bullying! They getting praise for errors and make customers suffer. 10 credit I looked at these prices. ! That’s it how. Bout 00 for customer service skills
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msmelealyn
New Contributor III
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A 10 bs discount. I truly need to go there and talk to a manager cause whom ever that was covering their ongoing negligence that I experienced and let alone all wasted when would even listen over a month They quick to inform you about time when it benefits them ! I thinking it had to been an intentional effort to receive
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msmelealyn
New Contributor III
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Is there a manager I can talk to if I go to cox ? Hiding behind some chat not getting it ! Let a lone that how how things are misinterpreted! I need a real cox manager to get a child of me
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