TRoss68's profile

TRoss68

New Contributor II

 • 

5 Messages

Closed

Cox Voice Tools

Cox Voice Tools is having issues, and I cannot log in. Does anyone know what is wrong with the site?

Discussions

 • 

Updated 

1.4K

6

0

0

W

WiderMouthOpen

+6 more

Esteemed Contributor III

 • 

3.5K Messages

I don't have Cox Voice to test, but what error do you get when you try to log in?

1

L
Lovemylab

+1 more

Contributor III

 • 

136 Messages

I don't have it, but tried to access the page. It basically says 'logging you in', then clears the screen and puts up a 'please wait' text, then loops back. Continuous loop. If you click on the 'go straight to your destination' it will break out of the loop and take you to the 'My Account Overview' screen. I'd say a resource is down. 

Like

Reply

C

CurtB

+4 more

Honored Contributor

 • 

2.1K Messages

Voice Tools works for me.

0

0

D

Darkatt

+2 more

Honored Contributor

 • 

2.1K Messages

I was able to login without issue. What error did you get?

Call history (38) new calls
AllMissed (0)Voice Mail (0)
Search
7 Days30 Days60 Days90 Days120 Days
 

2

0

C
CurtB

+4 more

Honored Contributor

 • 

2.1K Messages

Darkatt Heads up.  The link you posted briefly displays your home phone number.

Like

Reply

0

D
Darkatt

+2 more

Honored Contributor

 • 

2.1K Messages

Fixed, thanx. I have nomorobo as well. lol

Like

Reply

0

T

TRoss68

New Contributor II

 • 

5 Messages

When I log in, the website keeps looping as if it's logging in but not logging in. I can sign into my account with no problem with bill pay etc. I turned off my VPN, and the site still loops when logging in. 

4

D
Darkatt

+2 more

Honored Contributor

 • 

2.1K Messages

Clear your cached files and cookies, make sure you are using your PRIMARY account to login, if you are using a secondary, or child ID, it won't work, and may do some strange things. 

Like

Reply

B
Becky

+2 more

Moderator

 • 

4.3K Messages

Hi TRoss68, I apologize for the frustration and inconvenience you're experiencing with Voice Tools. I'm sure we can get this resolved for you! First, make sure you're using the URL https://voicetools.cox.com. And like Darkatt mentioned, be sure you're logging in with your Cox Primary User ID. If you're still unable to access Voice Tools after clearing cache, cookies, and relaunching your browser, please email my team at cox.help@cox.com. -Becky, Cox Support Forums Moderator

Like

Reply

T
TRoss68

New Contributor II

 • 

5 Messages

I was able to fix my issue. Thank you all for your help.

Like

Reply

D
Darkatt

+2 more

Honored Contributor

 • 

2.1K Messages

What was the issue?

Like

Reply

0

R

richard11343

New Contributor

 • 

1 Message

Right have not been able to get in there for 3 days! I want them to shut off the voicemail feature and apparently they can't. I have to buy the page is down! I'm missing my voicemail I can't get them through the site because anything to do with voice tools is down! Just pissing me off. Spent 45 mins on chat last night for a big fat nothing! No help at all! 

0

0

D

DRVEGAS

+5 more

Valued Contributor

 • 

410 Messages

It's working fine for me.

0

0