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mgrucky

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Cox .ucks

Why, really why can Cox not get their .hit together and get these  outages under control.  Holiday weekend and no WiFi which means no tv ( because I “upgraded” to their new wireless mini boxes, no internet.  I will seriously look to another means if this continues and will be reaching out for credits to my account. 

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Darkatt

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was the internet out, or just WiFi connectivity?

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mgrucky

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WiFi, but that affects everything we have, tv and all devices.  They all run on WiFi.  Cox had a notification on their app that there was an outage in their area.   When I tried to chat with them to get some small token of a credit, their chat did not work.   

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MichaelJ

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1.8K Messages

Himgrucky, Feel free to reach out to the Social Media Team using our Facebook, or Twitter account, CoxHelp. The Social Media Team is online 24/7. Thank you, 

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mgrucky

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Don’t use social media.  Tried the Cox chat and didn’t work.  I’ll call if I get around to it unless someone at Cox would simply like to give a courtesy $50 credit to a 30+ yr Cox customer.  

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