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katalina238

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Cox ebb application

I had made several attempts to enroll in the Emergency Broadband Benefits program using the instructions provided by Cox (cox.com/ebb).  It lead me in circles going nowhere.  Today I passed the Cox instructions and went to the actual  fcc.gov Emergency Broadband Benefits page.  I was able to apply and get approved in minutes.  The draw back is you stull have to contact Cox and fill out their application.

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LisaH

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Hi Katalina238. To get help with this benefit program, please send an email to cox.help@cox.com and include your complete address, name on the account and a description of what is happening when you try to apply for this service after logging into your cox account. Thanks, Lisa

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Same problem here, the id.me website is trash, the approval process through Cox is impassable, despite my approval with the government going through in about ten seconds. 

I also immediately suspected that companies might lag the benefits just enough to collect government money for a couples months for each person before they start to pay out. Corporations are cesspools of theft and intentional harm. 

I sent my complaints directly to the FCC. Let us know how complaining to your congressman goes!

Also, let us know if you get approved!

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