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Cox connect assist
I'm trying to apply for Connect assist. I uploaded my SSI rewards letter but I got an email saying they need additional documents? I don't understand how a letter from the SSA is not good enough.
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enrjyzr
Visitor II
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@mattbruns3
It looks as though you need more proof in order to qualify for this program. This is from the Eligibility page:
You are eligible for the service if you participate in one of the following government subsidy programs: SNAP, TANF, Head Start, WIC, Low Income Home Energy Assistance Program (LIHEAP), certain Public Housing, Pell Grant, Veterans Pension, certain Tribal Programs, Supplemental Security Income (SSI), and certain state Medicaid programs (see cox.com for list of currently eligible states). You will need to provide proof of eligibility. The ConnectAssist program, including eligibility criteria, package details, and pricing may change over time. Customers may become ineligible if eligibility criteria change or customers are unable to verify, on an annually recurring basis, eligibility based on the current list of eligible programs.
(edited)
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