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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Visitor
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1 Message
I want to cancel the cox internet
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Updated
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Internet outage still out over 12 hours
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Outages daily for at least 3 days now
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Wifi dropping
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Internet outage still out over 12 hours
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Paramount plus won't run on my contour box
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HeatherS
Moderator
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Hello, ejmateo0515,
We'd hate to see you go, but I understand you have to make the choices that best suit your needs. To cancel services you have 2 options. You can visit any Cox store location to return any Cox equipment you have and close your account. The other option is to call and speak with an Account Specialist. You can reach them directly by calling Monday - Friday: 8 am - 8 pm and Saturday 9 am - 6 pm at 1-888-438-6673 Option 5. Choosing option 5 after verifying your account information will ensure you do not have to be transferred on this call. If you would like help locating the closest store, please email us at cox.help@cox.com. Thank you.
-Heather
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