Need_Answers's profile

Need_Answers

New Contributor

 • 

2 Messages

Closed

Blocked Email Addresses

What is the point of "blocking" certain email senders if their junk just keeps landing in my Inbox???

Does anyone else have this problem? Can someone provide a solution that really works???

Thank you in advance.

Discussions

 • 

Updated 

636

1

0

0

C

CrystalS

Former Moderator

 • 

440 Messages

Hello, @Need Answers,

I wouldn’t like it either if that happened to me, so I understand why you feel the way you do. Let me get to the bottom of this. First, I’d like to look at your account. I have included a few links below that will hopefully give you some information on how to manage your email messages and email settings. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

www.cox.com/.../managing-messages-in-cox-email.html -managing messing in Cox Email
www.cox.com/.../cox-email-settings.html -Cox Email Settings

Crystal S.
Cox Support Forum Moderator

1

0

N
Need_Answers

New Contributor

 • 

2 Messages

Hi CrystalS,

  1. Select an email from the sender you want to block.
  2. Click the More icon that resembles three horizontal bars.
  3. Click Block sender.

is exactly what I have done but it did not work.

I will send an email to cox.help@cox.com per your instructions.

Thank you!

Like

Reply

0