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1 Message
Arris 6190
Please update your specs as the Arris 6190 does handle the gigabit service. Cox says it does not go above 300 that is indeed incorrect information. As Cox would be the issue not the Modem please update your customer service.
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Bruce
Honored Contributor III
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5.7K Messages
The ARRIS Surfboard SB6190 is a DOCSIS 3.0 so it wouldn't support 1 Gbps. It's only rated for 300 Mbps / 30 Mbps.
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JonathanJ
Former Moderator
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1.9K Messages
This link has all above cox modems and Bruce is correct www.cox.com/.../cox-certified-cable-modems.html.
Jonathan J
Cox Moderator
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