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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Disabling CoxWifi
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Why is HBO Max subscription renewal necessary?
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Can't login to new Panoramic Wifi Gateway
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Pro Connect Charges
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Billing cycle
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Package site
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Bills
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Internet outage 24 hrs
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Tecknowhelp
Valued Contributor II
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What router or gateway do you have? On many, the USB function is disabled.
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toshu
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AllenP
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Readyshare is a trademark of Netgear so you must have a Netgear device. What model? When you say Cox credentials, is that your primary account/email user and password? That won't work. The default Netgear userid/password on most devices is admin/admin. Give that a try, it should work if you haven't changed the device password and you don't have a device where Cox either disabled the USB function or changed the default password.
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AllenP
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Valued Contributor
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Cross posted with your answer, the default userid/password for that device is admin/password. Please give that a try.
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Tecknowhelp
Valued Contributor II
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Try to first see if the gateway can see the USB storage. For more info, see page 100-101 of manual.
1. On your computer, launch an Internet browser such as Mozilla Firefox or Microsoft
Internet Explorer.
2. In the address field of your browser, enter http://routerlogin.net.
You are prompted to enter a user name and password.
3. Type admin for the user name and type your password.
If you did not yet personalize your password, type password for the password.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ReadyShare.
The USB Storage (Basic Settings) screen displays.
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toshu
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