SA_Town's profile

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Upgrade Info to Contour boxes

Is there a way to know when our boxes have received upgrades?  I am having issues with boxes, and I had the same issue a few months ago.  I did a hard reset with Tech Support, and then after multiple box re-boots it finally has started to work properly.  Im wondering if this is an issues around a new version and getting the box to completely update properly?

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Hey SA_Town, 

We can look into this. What type of box do you have? If you go into the settings, there should be an "About" section, what firmware is there?