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Error_code_3_1_

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TV inop

TV is not working correctly since yesterday, calling your local # is a joke, nobody knows anything, lot of tiling/picture distortion, sound going in and out, unable to watch. Turned it on to watch the news, well NO SIGNAL, "Loading, please wait" flag shows up., Can somebody check to see if there is something going on in our area 85641??? Error code 3.1.1.1, surely we are not the only once having problems!!!!!

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DustinP

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Hi, 

Can you email us at cox.help@cox.com and we can take a closer look at the equipment. Please include the following:

*Address
*Name on the account
*Cox PIN
*Channels affected HD and SD channels?
*Equipment if multiple boxes experiencing this trouble.

We can look into this for you. 

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