jules71175's profile

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Tv Essential pricing against Tv Economy

I am switching to TV Economy.  Not happy about the channels its lacking.  I see TV Essential has the channels I really like.  I wasn't even advised of this option while on the phone with the CSR.    I am being given a price of 106 (TV Economy and Preferred Internet).

Does anyone know the pricing for TV essential?  

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914 Messages

You cannot purchase just Cox TV Essential, because many of those channels require an HD Digital Receiver to view, and some are also SDV, which requires a Two-Way capable receiver.

You must get Cox Advanced TV - $70.99 - $72.99 depending on market
http://www.cox.com/residential/tv/prices.cox

So, in order to actually get Cox TV Essential, you MUST add Advanced TV ($3/mo) and the cost of an HD Set-Top-Box ($8.50/mo) or rent a CableCARD ($2/mo) and purchase a Retail CableCARD device.

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I'm sorry, I should have added that a I already have DVR service.  I just dropped Advanced TV because my bill had jumped to $169 a month.  For Preferred Internet and Advanced TV with a DVR.  I do not have extra channels and still have the same DVR since 2005.  The TV Economy was the only "cheap" option that I was offered.  I did not see the TV Essential package until after I got off of the phone with Cox.

So now do you have to have an HD receiver or can I get the package with my regular receiver?  

I am a little frustrated that this was the only option offered; especially since I have been a customer for 9 years.  Now I am just leaning towards dropping the TV all together and get Direct TV which is offering me 2 years, double the channels and an HD whole home DVR for 39.99.

Sorry to vent...lol.

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1.8K Messages

Hi Julia, I completely understand. However, the TV forum is not the best place for an answer. The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. Please consider one of these available options to reach out to us. If you decide to send an email, please provide a description of the issue, your name, the name as it appears on the account (if different than yours), the last 4ssn or Cox PIN. Please include a good contact number and let us know when you are most likely to be reached. Thank you, 




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1.8K Messages

Thanks Julia, I just replied to you! -Mike