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New Contributor
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TV CONNECT ON MY PC TROUBLES....
I have been watching tv on my pc for several months. it worked great until 12-20. I got a message that there was an upgrade to the app and I needed to uninstall and reinstall it. I have tried this numerous times and continue to get the same error message" TV connect is unavailable right now. Error 166 please call customer care." I have talked to customer care twice and they keep passing me to different people who don't call me back.
Anyone have any suggestions?
Thanks!!
StephanieA
Former Moderator
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I was able to find the account and we called and left a voice message with a reference number to call in with. I don't want to post that information on the forum. Please contact me via Private Messaging on Facebook, Direct Messaging on Twitter, or via email at cox.help@cox.com.
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skiser
New Contributor
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Thanks Stephanie, I will try to contact you.
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