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New Contributor II
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TV channels?
I would just like a simple answer to this question: What tv channels do I get? I'd really like a numerical listing so that I can go through on my Tivo boxes and uncheck the channels I do not get (as well as the channels that aren't really channels, such as all those OnDemand Channels?) I figure the many, many OnDemand channels are there just to make me angry that I can't see on demand programming because I already own my own Tivos.
So, just a simple list of the channels I receive, in numerical order. Is that so hard???
Dina
Contributor III
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KEM
New Contributor II
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No, that just gives me the overall lineup. I want to know which channels I receive. The salesman on the phone was very, very unclear about which tiers were in my package.
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ColleenD
+2 more
Moderator
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In that case, please email cox.help@cox.com with your Full name, account information and Cox PIN or last 4 of your social and I can give you a breakdown.
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Domino
Valued Contributor III
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Do you get a bill? On the bill, your tiers and "paks" are listed. Simply look on the channel lineup and see which channels are included. Is that so hard?
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KEM
New Contributor II
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Thanks, but I didn't want to wait until I got my first bill. Appreciate the answer, though.
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Health_Edge
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Valued Contributor III
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You should be able to view your bill online if that helps.
There is no way to know what channels you get without looking at what services you have. Either Cox can do that (but you have to go through their red tape) or you can do it. Your choice. Good luck.
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BubbaT
New Contributor
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But the online listing is wrong. It does not match my services either. I do not even see my area listed. How hard can it be to provide a list of channels?
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ReneeG
Former Moderator
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In order for us to educate you on what channels you subscribe to, we would need to verify the level of cable services you have. Can you email the team at cox.help@cox.com with your full service address? Once we have that information we can review the account and provide you with that information.
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Domino
Valued Contributor III
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What city/zipcode are you in? After you log into your local webpage, go to http://ww2.cox.com/myconnection/home.cox and click on "See What's On." Presto, your local listings. All of your area's channels are listed, not just the ones you subscribe to.
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