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TIVO ROAMIO issues

I upgraded to TiVo ROAMIO.  I got a Cable CARD and tuning adapter and it was working fine. This week, I lost all of my channels. Tech support said that my adapter was receiving signals but no channels were coming up. They advised me to replace the tuning adapter. 

The interesting thing is that after getting off the phone I noticed something new. There was a Cox OnDemand app. I was open it and find shows on Cox. I was able to play them. 

From my understanding, Cox OnDemand only works if you have a working CableCARD and tuning adapter. 

Any recommendations?

Valued Contributor

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921 Messages

For the TiVo, Cox OnDemand is all over IP (Internet), very similar to how Netflix works, the CableCARD and Tuning Adapter have no impact on Cox OnDemand on the TiVo.

Have you tried rebooting the Tuning Adapter?  Replaced the USB cable between the TA and TiVo?

Where are you located?

Which channels do you get?

Which ones do you not get?

Contributor II

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699 Messages

https://support.tivo.com/articles/App_Information/Cox-On-DEMAND-Requirements you do need cable cards and internet via cox