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When you send me an email telling me I can get these channels free during the promotion, I understand you are looking to entice me to keep them (as a paid service) ---- so if you know my name and my email, why don't you tell me EXACTLY which channels are free (obviously you know my zip code too)?!
Well, since I didn't know the channel numbers, just went to OnDemand instead,,, and after exactly 15 minutes of the movie I selected, it said "Your movie is complete."
An experience like this makes me never trust your promotions again, I do not have time for this but I actually tried letting it play in the background. I will certainly never *pay* for such lousy service. Big Fail, COX.
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StephanieA
Former Moderator
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What title were you watching? Have you tried any other titles? I can get the channel lineup for you. In what city and state do you live?
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