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New Contributor
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speed still slow after modem upgrade.
The speeds for premier are supposed to be 150/10.
The highest I've ever seen a speed test reach is 88/10. usually will get high 70/ lows 80's for download.
Bought a new Arris SB6183 modem which replaced a SB6120 today as i was told my older 6120 can't reach those speeds. Currently getting the same speeds as before.
751921315684
New Contributor
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anyone?
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Allan
Moderator
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Hello,
Is this effective all devices in the home or just one?
Thanks,
Allan - Cox Support Forums Moderator.
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751921315684
New Contributor
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yes it effects all devices regardless if i am on wifi or ethernet. also removed the router and plugged the modems ethernet cable straight into 2 different pc's and no speed difference.
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Allan
Moderator
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Hello,
We can look into this issue further for you. Please send us an email with your full address to cox.help@cox.com
Thanks,
Allan - Cox Support Forums Specialist
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