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dare87

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So what is latest on data usage?

Any news about problems with data usage?

Will it be possible to raise limit from 300 GB in future with no charge?

This summer I was on vacation for 2 months with electricity  turned off in my home (including modem off course)  and yet COX data meter showed I used around 40 GB during that period. So how we can be sure everything is accurate from COX side?

 

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DerrickW

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Hi dare87,

Are you having trouble with your usage meter reporting improper information?  We can take a look at that on our end if that's happening.  So far as increasing the usage limit, the only way to do that would be to upgrade your internet service to a higher package.  We can do some investigating, send us an email with your account information to cox.help@cox.com; please include the username also in the email. 

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