Slow webmail

I am NOT impressed with Cox service.  It took me several minutes right now for my Cox.net classic webmail service to recognize that I had clicked to log in.  I will open my Internet Explorer browser and watch the circling wheel as it fails to connect me to my email after clicking to log in, so I will click to open at the same time my Firefox browser, just to watch as it also has a circling wheel that lasts for a few minutes.  What is all this advertising ** about "fast Internet"?

How about it, Cox, please invest in a few more servers for your email customers, and speed up how rapidly you can recognize that someone is clicking to connect!

I should get a rebate of my monthly service charge for this inferior service.

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Thanks, Joe 

*edited by moderator