Blueberry's profile

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Showtime Anytime Internal Error

I have been watching a series on Showtime Anytime and suddenly it shut down. When I try to log back on it says there is an "internal error". Does anyone happen to know what is causing this? Thanks.

Valued Contributor III

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Did some google digging and found the two most common fixes is clearing temp files and cookies, and getting your email address permissions/provisioning reset.Could you include the entire error? Might give a clue.

New Contributor II

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I'm getting the same error.  As of yesterday, can't connect to Showtime Anytime on my iPhone, iPad, Roku media player, or through the website on my PC.  Obviously not a device problem, so it must be an issue with Showtime &/or Cox.

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I am getting the same error and I was logged out of the service on all of my devices. Is there a fix coming Cox, since it is clearly not an issue on the customer side?

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I've sent 2 emails to Showtime Support regarding the " internal error " ... I've received 2 replies ( generated ) assigning me a case # each time ... 2 case #'s, but no explanation !

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I'm experiencing the same exact thing...logged out and when I try to play getting "internal error" message....been going on all day today...hope it's fixed soon....

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I am also having the same issue.

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I'm having the same problem too! For two days now :/

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I'm also having the same issue on my ipad and iphone. I noticed there was an itunes update for the showtime anytime app and I did the update. However it did not help. Has there been any progress made on this issue. Any help would be appreciated. 

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I get the same thing on my iPod, my Android Phone, and on my desktop computer.  

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Same here. Can't watch on my android tablet or mac computer.  Contacted Cox and was told to contact Showtime.  Emailed showtime and got the standard response email with a case number assigned, but no help.

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Thanks for the update Tiffany. I'm experiencing this issue as well. Do you happen to know if the issue is being actively worked? I requested for a very long time that Cox carry this app & can't believe it lasted such a short time.

Thanks for your help!

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Add me to the list of those having this problem.

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I am having the same exact problem.  I am at a loss as to who to contact.  I contacted Cox and they said I need to contact Home Networking.  Then Home Networking said to contact Showtime, which is impossible to contact.  If this continues into this week I'm just going to cancel Showtime.

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Same for me...

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Having same problem as reported by other users.