camillejo's profile

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Poor service

I have been a Cox internet customer for 11 months now and I have never been happy with the service. I have the High Speed with Powerboost and it's almost like having dial up...it is so slow!  I have had issues with the service since I hooked it up.  It is definately not worth $53.99 a month...I can't believe how much it costs for internet.  I have started to look for another service provider...

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My nephew had Cox and says even though ATT is DSL it's faster and he's never had any problems.  He's a gamer to note.

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I sent you a message requesting more information.

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What have you done as to complain. WRITE letter[keep copy] on front of bill. Don't call--waste of time. Put in writing!!!!Put 30 days for a response back or if you have complained--write to Cox Corp==% Corp Escalation Team/1400 Lake Hearn Drive N.E. Atlanta, Ga. 30319--KEEP COPIES and doc. all times/Cox ID#/what talked about/time spent, etc.

Good Luck----