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Bruce
+4 more
Honored Contributor III
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Phone Call History
My online Phone Call History stopped logging calls on 30 Sep 13. I received two scam calls, so far, in Oct but the calls are not in my online Phone Call History. The scam calls are recorded in TV Caller ID History.
EdwardH
Valued Contributor
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Bruce
+4 more
Honored Contributor III
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No error messages. It only logged calls before 9/30 and none afterwards.
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Bruce
+4 more
Honored Contributor III
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This is resolved. After emailing the Cox Social Media Support Team, they escalated to another team for resolve.
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ReneeG
Former Moderator
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Hi Bruce,
We are glad you were able to get this issue resolved. Please feel free to reach out to us at any time for assistance.
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