Ho's profile

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Password requirements

I have a password generator that gave me a password twenty-three f*cking characters long with caps, lowercase, numbers, and special characters.  WEAK? Honestly, your checker is a piece of ***. 

What are your fantasy password requirements?

Oh, and as I reported before, there is no page for email settings on your website. It's 404

Valued Contributor

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1.2K Messages

Hi Ho,  

Here are our password requirements: 

- must be between 8 and 24 characters long
- must include at least one letter and one number
- must not include any form of the word "password"
- must not include your user ID
- May include special characters (!@#$^&*())
- password is case sensitive

Go to this link also if you still needed the email settings - http://www.cox.com/residential/support/internet/article.cox?articleId=a8fb24c0-6440-11df-ccef-000000000000.  

Valued Contributor

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1.7K Messages

The password strength meter on both the change password and manager user/change password is flaky.  I'm not sure how it is working.  Like Ho, I generated 23 character random passwords using the generator on Norton's Identity Safe site.  They meet all the requirements you specified, Derrick, and still came back "weak".  The same passwords, on the Password Meter site came back as 100%.  Derrick, maybe your web team should look at the strength indicator on your site.  It almost as if the indicator is looking at the first 8 characters, if they are weak the whole password is flagged as weak.

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1.2K Messages

AllenP, 

I can create a ticket and submit that to our network team that handles the site.  Can you email us with your account information, send to cox.help@cox.com?

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