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Outlook_2010_de

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Outlook 2010 downloading double email

I'm working with Outlook 2010 on Windows 7 PC. My Outlook desktop alert shows that there are 2 of each email downloading (no of emails and file sizes confirm this), though only one email appears to be going to my Inbox. Where are the duplicates going and how do I fix this?

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MichaelJ

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Hi, there are multiple reasons why you may receive duplicate emails. I'd start with extending the time interval that Outlook checks for mail (as recommended by Microsoft Support):
Click File > Options > Advanced.
Scroll down to the Send/Receive section and click Send/Receive.
Set the time interval for "Schedule an automatic send/receive every" XX Minutes to 15 minutes or more.

Here is a link to the actual article: https://support.microsoft.com/en-us/kb/2685726
The article has many more "fixes" for this issue. They are listed in order from the most common cause first to the least common cause.

I hope this information helps!

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