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New Contributor
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no wireless Internet access
For the past couple of weeks, our wireless Internet has not worked, but our wired PC does. Our PC works slowly, so we suspect its problems are also impacting the wireless problem.
Any help would be appreciated.
Trikein
Contributor III
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What kind of router do you have?
First thing I would suggest is rebooting the router. Could be wireless congestion or some kind of IP conflict. If that doesn't work, at which stage does the wireless fail? Can you see the network at all? Can you connect just not get online? Does it give a error message?
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DerrickW
Valued Contributor
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Sounds like the issue could be with the router altogether. I would recommend disconnecting the router momentarily, and connecting the PC directly to the modem. If the speeds improve with a direct connection the issue would have to be with the router.
Is the computer slow when working with the internet or is it slow working overall? The issue can also be with the PC, that has not been ruled out of the equation.
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