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no tv

cant get on online tv anymore,wont upgrade  flash 5, because the 3 steps wants to sell me something in cloud,i cant advance to final step to complet upgrade, also i have had no tv in the house all of dec for the mini box change.why do they charge for something i am not receiving

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"wont upgrade  flash 5, because the 3 steps wants to sell me something in cloud,"

Could you explain this more? What exactly is the error or message? Try checking your version and update via this site. Or if it is easier, try downloading Chrome, which has a built in flash player. 

", also i have had no tv in the house all of dec for the mini box change."

I don't understand this at all. Could you re-phrase? Why do you have Cox Cable if you don't have any TV's? Just for the online service? If so, you won't be effected by the change at all. Only people with TV's and cable lines hooked directly into them will have to change to a mini box. No TV=no change.

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