ClarkFam's profile

New Contributor

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2 Messages

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No Channels

This morning I had no channels.  Just blank screen.  I use a CableCard.

Moderator

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879 Messages

Hi ClarkFam,

That's no good! Are you still experiencing this? What area are you located?

New Contributor

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5 Messages

Me too. I'm running HD Homerun Prime cable card. Was working just fine until I tried this morning.  Have you been able to get this to work?

New Contributor

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5 Messages

looks like it is the mini-box nonsense.  FCC now allows TV providers to encrypt digital cable so they can charge their customers more for the same service.  Brilliant.

Former Moderator

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1.9K Messages

The digital transition shouldn't affect the cablecard service. If you are now missing channels, we will need to trouble shoot to find a resolution. What type of device are you using? Do you have a tuning adapter connected? If so, how is it connected? Is the light solid on the adapter?

New Contributor

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5 Messages

I'm using HD Homerun Prime, but I'm only using the TV starter package, so the channels I receive are digital clear QAM..  I did a channel scan this morning and I'm receiving zero unscambled channels.  

Former Moderator

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1.9K Messages

Splitty,

The only active equipment I am seeing on the account at this time is a modem. Please call your local office to resolve your video issues. 

New Contributor

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5 Messages

Correct.  I will now have to add the decoder subscription to descramble the digital cable. 

Former Moderator

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1.9K Messages

Splitty,

You don't have to get a mini box since you are using a HomeRun Prime. You can use a cablecard with or without the tuning adapter as an alternative. 

New Contributor

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5 Messages

What I have been told is that if I want to qualify for a cable card, I'd have to upgrade my TV service to a more expensive package.

Kevin

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