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This morning I had no channels. Just blank screen. I use a CableCard.
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Reapeating connectivity issues
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Horrendous customer service
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No internet and tv for the last 7 day
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Cox / spectrum sucks
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Connection Issues After Isaias
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Internet outages issues
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Reapeating connectivity issues
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Equipment Collected but still charged me
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NicholeC
Moderator
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That's no good! Are you still experiencing this? What area are you located?
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Splitty
New Contributor
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Me too. I'm running HD Homerun Prime cable card. Was working just fine until I tried this morning. Have you been able to get this to work?
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Splitty
New Contributor
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looks like it is the mini-box nonsense. FCC now allows TV providers to encrypt digital cable so they can charge their customers more for the same service. Brilliant.
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StephanieA
Former Moderator
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Splitty
New Contributor
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I'm using HD Homerun Prime, but I'm only using the TV starter package, so the channels I receive are digital clear QAM.. I did a channel scan this morning and I'm receiving zero unscambled channels.
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StephanieA
Former Moderator
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The only active equipment I am seeing on the account at this time is a modem. Please call your local office to resolve your video issues.
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Splitty
New Contributor
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Correct. I will now have to add the decoder subscription to descramble the digital cable.
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StephanieA
Former Moderator
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You don't have to get a mini box since you are using a HomeRun Prime. You can use a cablecard with or without the tuning adapter as an alternative.
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Splitty
New Contributor
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What I have been told is that if I want to qualify for a cable card, I'd have to upgrade my TV service to a more expensive package.
Kevin
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