Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
modem
I have a 3000D Netgear it's used and/or refurbished the wireless connection drops off intermittently, i would like to exchange it for the Motorola. Can i simply return it and request a replacement ?
ChrisL
Former Moderator
•
If it's a rental if can be swapped at any time as necessary. Purchases are warrantied 2 years from the date of purchase.
0
0
grymwulf
Contributor II
•
If I'm not mistaken, at least in my talks with some agents:
Standalone modems - 1 Year
Wifi Gateways - 2 Year
Router-only purchases, Manufacturer only
0
0