kathye1's profile

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modem

We bought a new modem at a local Omaha Cox store on 3-26, same day as we paid our monthly bill, on same check,

the bank statement shows that the amount for our bill was paid, the total is 148.28, the check came thru on 3-30.

The total on that check is 51.99. So when can we expect the rest of the amount to come through?

thank you. K in Omaha

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correction, the amount on check that came thru on bank statement is 51.99 ...sorry for confusion.

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Hi kathye1, the support forums are for customers to help each other with technical issues. Please reach out to us via Facebook or Twitter @COXHELP for billing inquiries. If you need to speak to someone directly, please call 918-286-3443, Monday - Friday, 8:00 a.m. - 8:00 p.m. / Saturday - Sunday, 9:00 a.m. - 6:00 p.m.