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7 Messages
modem keeps resetting every 5-10 minutes
Not sure whats going on or why it keeps resetting itself. Tried countless solutions online but none seem to work. Im starting to think its a firmware issue but I cant find any way to update it? Can anyone be of assistance. I pay $62.99 a month for internet service & would like to use it. Moving in a month & might have to switch up service which I really dont wanna do.
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EdwardH
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BrandonS
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1 Message
I am having the exact same problem, came to the forum for help and no luck. It's pretty frustrating paying for a service I can't use due to the constant resetting.
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ChrisL
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Klevermind
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7 Messages
Ok my apologies. That seemed to be the issue. Any certain kind of splitter I should be using so I can run the cable to my tv also?
Thank you!
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Klevermind
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7 Messages
Well its back to resetting but not as frequent. I guess I should have been watching a movie or on the net for a while to test it. It was going good for the 1st few hours or so. Any other suggestions?
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Klevermind
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Model: Cisco DPC3010
Vendor: Cisco
Hardware Revision: 1.0
Serial Number: 232774251
MAC Address:
Bootloader Revision: 2.3.0_R1
Current Software Revision: d3000-v302r125533-120716a-COX
Firmware Name: d3000-v302r125533-120716a-COX.bin
Firmware Build Time: Jul 16 17:16:46 2012
Cable Modem Status: Operational
Cisco Logo
Cable Modem State
DOCSIS Downstream Scanning: Completed
DOCSIS Ranging: Completed
DOCSIS DHCP: Completed
DOCSIS TFTP: Completed
DOCSIS Data Reg Complete: Completed
DOCSIS Privacy: Enabled
Downstream Channels
Power Level: Signal to Noise Ratio:
Channel 1: 7.6 dBmV 41.4 dB
Channel 2: 7.2 dBmV 41.4 dB
Channel 3: 7.0 dBmV 41.0 dB
Channel 4: 7.0 dBmV 41.1 dB
Channel 5: 6.4 dBmV 40.3 dB
Channel 6: 5.8 dBmV 39.9 dB
Channel 7: 5.5 dBmV 39.5 dB
Channel 8: 5.4 dBmV 39.5 dB
Upstream Channels
Power Level:
Channel 1: 40.0 dBmV
Channel 2: 40.7 dBmV
Channel 3: 40.0 dBmV
Channel 4: 40.2 dBmV
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jerryrip54
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18 Messages
I've getting the same problem for months now, and Cox had been telling me to get the line checked first. I finally got them to come and check it out and they replaced the junction box on the main line. The modem is still resetting itself whenever I get downloads that are too much for it to handle. The modem is not that old, and I got it from Cox, but they keep insisting that I need a Docsys 3.0. My brother has a Docsys 2.0 like mine and he has no problem whatsoever. It's all BS.
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EdwardH
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755 Messages
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Klevermind
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7 Messages
I've since removed the splitter & it has been resetting far less frequently. It was tough at one point just to watch a movie & have my phone connected. Now my tv has no cable. Will any new coaxial cable splitter work?
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Klevermind
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7 Messages
I do love the news that they will be doubling the speeds!
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Klevermind
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7 Messages
Thank you kindly! I'll go find one!
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