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New Contributor
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missing emails
is cox deleting old email without notifying its customers. all my emails dated 3/09/17 and beyond are missing.has this happen to anybody else
ChrisL
Former Moderator
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The first thing I usually suspect in this situation is that the message aren't deleted but were possibly downloaded by an email client. Did you recently setup a new device to access your email or perhaps turn on an older device that you haven't used in a while?
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bongo1
New Contributor
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no new setups,but an old kindle fire was turned on. no missing email found on kindle
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ChrisW
Former Moderator
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@bongo1
Thank you for the information. If you log into the Cox Webmail (http://webmail.cox.net), are you able to see your emails there?
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Virginia2b
New Contributor
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My emails also are missing on my webmail. All emails from yesterday and prior are missing.
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ChrisL
Former Moderator
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Did you recently use an email client such as Outlook Express, Windows Live Mail, Outlook, etc. to access your email? I see a lot of POP3 activity on your account which by default deletes the contents of webmail when used.
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Ndance
New Contributor
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My emails from 03/15, 03/16 and 03/17 are also missing. I have checked the webmail at Cox.net, and it's not there too. We haven't used any new device , or did anything differently.
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